Thanks for your purchase and sorry to hear your trouble.
If you had placed the order from our authorized re-seller Bastex Wireless or Fenix Select, please contact them directly for the warranty replacement, because we have no access to process their orders.
Please send a message to their e-mail address zerolemon@bastexllc.com with your Order ID and issue details. They will assist you further about your issue.
Really appreciate for your support and time!
