ZeroLemon Support

How to choose; Where to purchase 3

• The things you need to know before purchase
• How to choose the battery case you need
• Authorized Purchase Ways (Website/Amazon/Reseller)

Samsung S23 Plus/ Samsung Folds 1

• Press Release

Oneplus 7 pro 1

• Press Release

Battery damaged/ swollen 1

• Battery swollen - the reasons and solutions

How to use/ Using issues (Battery case/Slim juice/Removal battery) 6

• Visual Defects/ Compatibility
• Phone Shut Off
• Drain fast
• Echo Issues
• Poor LTE Reception/ Signal

See all 6 articles

How to charge/ Charging issues (Battery case/Slim juice/Removal battery) 8

• External battery has problem to charge/ can’t charge
• How to discharge / recharge a ZeroLemon battery case?
• How to charge the battery case and the charging time?
• Will the case turn off automatically after the phone is fully charged?
• Does the LED light turn on/off by itself when the battery case is fully charged?

See all 8 articles

Other related (Battery case/Slim juice/Removal battery) 2

• Why the white label/white sticker on the batttery cannot be taken away/cannot be peeled off?
• Waterproof?

Lightning Cable 1

• No Longer Work/ Visual Defects

Screen Protector 1

• Peeling Off/Air Bubbles/Cracked/Scratches/Can’t fully cover the screen

QC2.0 / QC3.0 ToughJuice 30000mAh External Battery 5

• Is the rugged casing for powerbank and battery safe from drop?
• Can I use it to charge my phone/Bluetooth earphone?
• Can I use the micro usb and type-C port simultaneously?
• How long it needs to be fully charged?
• Why the fast charge couldn't work on my laptop?

Note 4 10000mAh Extended Battery 3

• Battery capacity wrong read
• How to fully charge the note 4 10000mAh battery?
• Fast charging function

45W Type-C JuiceBox 20100mAh PD Charger 1

• Why the power bank couldn't charge my PC?

Qi Fast Wireless Charger 1

• Why it couldn't charge my phone?

iPhone 7 Plus 5000mAh / 10000mAh Battery Case 1

• Why the battery case stopped charging the phone ?

Note 5 3500mAh/ 8500mAh Battery Case 2

• How does the Note 5 3500mAh/8500mAh battery case work?
• Note 5 3500mAh does not support quick charge

Installation - Battery Case 4

• LG phone
• Apple
• Samsung
• iPhone SlimJuicer Installation

Installation - Phone Protector/Case 1

• Apple

User Manual 1

• Product user manual

Buy on Amazon 2

• Bastex Wireless / Fenix Select – Amazon.com(US/CA/UK)
• ZeroLemonofficial - Amazon.com(US/UK/EU/CA)

Buy from our resellers 1

• ZeroLemon authorized resellers

Buy on third party sales 1

• Zerolemon other third party sales

Buy on other unnamed reseller 1

• Contact the seller you were buying from once you got an issue

Only For the Order from Zerolemon Official Website 1

• Only For Order from Zerolemon Official Website