Charging Issues
can't charge the phone; charge the phone slowly, etc
Hi, This might be an effect from poor contact, please try to remove the phone from the battery case and wipe clean the battery metal connector, then put...
Fri, 22 Mar, 2024 at 5:46 AM
Hi, For initial use, every new battery needs to be charged for 12 hours. Please also perform 6 full charge/discharge cycles to ensure battery optima...
Fri, 22 Mar, 2024 at 5:58 AM
Hi, Kindly note with our new design the case will not turn OFF automatically, you'll have to turn it OFF manually when it finishes charging your pho...
Fri, 22 Mar, 2024 at 6:02 AM
Our battery cases can't fast charge the phone by themselves. When saying fast charging, they allow more electricity to go through the charger cable ...
Fri, 22 Mar, 2024 at 6:09 AM
Sometimes, it happens to a few of our battery cases, it's more like a compatibility issue with the phone system. We have some suggestions for help....
Fri, 22 Mar, 2024 at 6:13 AM